Shipping Policy

Effective Date: 9th April, 2025

Thank you for shopping at Seiglobe.com. This Shipping Policy explains how we process, handle, and deliver your orders.

1. Order Processing

      • All orders are processed within [1–3 business weeks] after receiving payment confirmation.

      • Orders placed on weekends or public holidays will be processed the next business day.

    2. Shipping Methods & Delivery Time

    We offer the following shipping options:

    Shipping Method Estimated Delivery Time Cost
    Standard Shipping 5–10 business days $13.77 per KG
    Express Shipping 2–5 business days $20 per KG
    International Shipping 7–21 business days Varies by country

    Delivery times are estimates and may vary based on location, customs, and carrier delays.

    For specialized requests as below A, B and C please contact us at [email protected]

    A. FOB (Free on Board)

    • Shipping Price: Not included

    • Who pays for shipping?: Buyer

    • Seller’s Responsibility: Delivers goods to the port and loads them onto the ship.

    • Buyer’s Responsibility: Pays for ocean freight, insurance, and everything after loading.

    FOB = Seller delivers to ship. Buyer handles from there.

    B. CNF / CFR (Cost and Freight)

    • Shipping Price: Included

    • Who pays for shipping?: Seller

    • Seller’s Responsibility: Pays for and arranges shipping to the destination port.

    • Buyer’s Responsibility: Pays for insurance and unloading/customs at the destination.

    CNF = Seller ships to port. Buyer handles insurance + rest.

    C. CIF (Cost, Insurance, and Freight)

    • Shipping Price: Included

    • Insurance: Included

    • Who pays for shipping & insurance?: Seller

    • Seller’s Responsibility: Pays for shipping and insurance until the goods reach the port of destination.

    • Buyer’s Responsibility: Unloading, import duties, and delivery to final location.

    CIF = Seller covers shipping + insurance to destination port.

    3. Shipping Confirmation

        • Once your order is shipped, you will receive a confirmation email.

      4. Shipping Restrictions

          • We currently ship to all countries.

        5. Customs, Duties & Taxes

            • International orders may be subject to import duties, taxes, and customs fees which are not included in the shipping charges.

            • Seiglobe is not responsible for these charges; they are the buyer’s responsibility.

          6. Delayed or Lost Shipments

              • We will work with the carrier to resolve the issue as quickly as possible.

            7. Wrong Address Disclaimer

                • It is the buyer’s responsibility to ensure that the shipping address entered is correct.

                • We are not responsible for lost packages due to incorrect or incomplete addresses.

              8. Contact Us

              If you have any questions about shipping, please reach out to us:

              Seiglobe
              Email: [email protected]
              Website: https://www.seiglobe.com

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